To get started with a return or exchange please contact us: returns@er-essentials.com
Please have your order number and name in the email.
RETURN/EXCHANGE REQUESTS MUST BE MADE WITHIN 7 DAYS OF RECEIVING YOUR ITEMS.
ITEMS MUST BE IN NEW AND UNWASHED CONDITION TO BE ELIGIBLE FOR A RETURN/EXCHANGE.
RETURN SHIPPING COSTS ARE NOT COVERED BY ER ESSENTIALS.
RESTOCKING FEE MAY BE DEDUCTED FROM REFUND IF ITEMS BEING RETURNED ARE SHOWN TO BE USED/DAMAGED
CANCELLATIONS
All requests to cancel an order must be made within 4 hours of purchase. Please email sales@er-essentials.com with name and order number. Expect a confirmation email within 24 hours. (Check your spam folder if you do not see an email in your inbox.)
